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Unique only to Engaged Potential, these programs have a thought through methodology that will give you the effectiveness you are looking for within yourselves or in your organizations. Our Signature Series Programs have been tried and tested globally with positive feedback and effective achievable objectives.
It will provide you the passion to excel to greater heights.

SIGNATURE PROGRAMS

This program will help you achieve self-mastery first to accelerate your performance and to help your employees grow. It will help you create an engaged workforce with improved productivity

The Leadership & Management Development Program                   ...quantifiable techniques to help you reach your peak performance !
This program will help you achieve self-mastery first to accelerate your performance and to help your employees grow. It will help you create an engaged workforce with improved productivity.
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  • Foundation principles of leadership

  • Creating & designing your life goals

  • Understanding what matters most in managing your time

  • The impact of beliefs in getting positive results

  • The power of trust in effective leadership

  • Effective communication & empathic listening

  • Understanding team dynamics using varied leadership styles

  • Creating performance agreements to achieve quantifiable results

  • Coaching for performance improvement

  • Having a work life balance in the four dimensions of life

 
 

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The Leadership & Management Development and Supervisory Development Programs:
 
  • Are packed with proven leadership models, real life business examples, ideas from successful business leaders and industry specific examples.
 
  • Its delivery methodology encompasses games, activities, exercises, videos, and presentations whereby learning is sealed through accelerated learning using your five senses.
 
  • The unique edge of this program is that it's taught in a spaced out approach whereby modules are spaced out to ensure that learning is transformed to direct application in the workplace.
 
  • Pre and post assessments would support to ensure that learning has taken place to peak performance.
 

This program is practical and hands-on to build effectiveness in interpersonal, management and supervisory skills

The Supervisory Development Program                   
...quantifiable techniques to help you reach your peak performance !
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  • Understanding the basic principles of supervision

  • Learning supervisory tools of team briefing, brainstorming, action planning and problem solving

  • Communication, interaction & listening skills

  • Praising, recognition and motivation

  • The impact of beliefs in getting positive results

  • The power of trust in managing a team

  • Understanding team dynamics and matching varied management styles

  • Time management, planning & prioritizing

  • The art of delegation & empowerment

  • Putting it all together - application of content learned through experiential activities

 
 

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The role of a department trainer

 

The creation of departmental:

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  • Training need analysis​

  • Training plans

  • Induction plans

  • Task competency inventory checklists

  • Standard operating procedures

  • Training reports

  • Training tracker

  • Training evaluation & feedback

  • Individual development plans

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Best practices in departmental training

The Effective Department Trainer Series                 

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How to analyze guest feedback scores

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How to conduct effect department training

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How to formulate training objectives

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Understanding the role of quality in training

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Aligning the training and quality cycle for optimum results

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Creating core project teams to accelerate guest experience

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Benefits to the department trainer

This program is a total solution to what a departmental trainer needs in order to provide training and increase guest feedback scores. It's equipped with best practices and templates & forms  to help accelerate the process

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